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| Feature | Free | Essential | Smart | Enterprise |
|---|---|---|---|---|
| 🌐 Omnichannel | ||||
| POS (Point of Sale) | ✘ | ✔ | ✔ | ✔ |
| Local Delivery & Shipping | ✔ | ✔ | ✔ | ✔ |
| Store Pickup | ✔ | ✔ | ✔ | ✔ |
| ⚙️ Operational Intelligence | ||||
| Optimize operations & guarantee production capacity | ||||
| Flexible preparation time per day | ✔ | ✔ | ✔ | ✔ |
| Flexible cut-off per day | ✔ | ✔ | ✔ | ✔ |
| Avoid early or midnight orders | ✘ | ✘ | ✔ | ✔ |
| Future orders limit | ✔ | ✔ | ✔ | ✔ |
| Blackout dates | ✔ | ✔ | ✔ | ✔ |
| Production-Based Accuracy | ||||
| Product-based rule | All products only | ✔ | ✔ | ✔ |
| Product-exception rule (override) | ✘ | ✘ | ✔ | ✔ |
| 📅 Scheduling & Delivery | ||||
| Same-day delivery scheduling | ✔ | ✔ | ✔ | ✔ |
| Pre-order scheduling (weeks/months ahead) | ✘ | ✔ | ✔ | ✔ |
| Calendars for different states/cities | ✘ | ✘ | ✔ | ✔ |
| Surcharge for peak hours/weekends | ✘ | ✘ | ✔ | ✔ |
| Advanced delivery drawn zone map | ✘ | ✘ | ✘ | ✔ |
| 🎨 Widget & UX | ||||
| Product & Cart widget position | ✔ | ✔ | ✔ | ✔ |
| Fully customized widget design | ✘ | ✘ | ✔ | ✔ |
| Autofill ZIP to checkout | ✘ | ✘ | ✔ | ✔ |
| Checkout date picker (Shopify Plus) | ✘ | ✘ | ✘ | ✔ |
| Bespoke customization | ✘ | ✘ | ✘ | ✔ |
| 🔗 Integrations | ||||
| Google Calendar | ✘ | ✘ | ✔ | ✔ |
| POS Calendar | ✘ | ✘ | ✔ | ✔ |
| Shopify Flow | ✘ | ✘ | ✘ | ✔ |
| Realtime inventory sync | ✘ | ✘ | ✘ | ⚡ Coming soon |
| 💬 Support | ||||
| Live chat | ✔ | ✔ | ✔ | ✔ |
| 24/7 live chat support | ✘ | ✔ | ✔ | ✔ |
| Priority VIP live chat | ✘ | ✘ | ✘ | ✔ |
From local bakeries to global Shopify Plus stores.
Real results from real merchants — across every industry and plan.
How a family bakery eliminated delivery chaos and boosted weekly output by 45% using DingDoong's capacity scheduling.
Read story →Peak-hour surcharges and slot-based scheduling helped this florist earn 22% more revenue during Valentine's Day without extra staff.
Read story →Cold-chain scheduling and geo restrictions eliminated "thaw on doorstep" complaints and reduced support tickets by 92%.
Read story →Zonal scheduling and capacity throttling helped this B2B distributor consolidate routes and improve delivery profitability by 28%.
Read story →Free plan available. Upgrade anytime. No credit card required to start.