Friendly, focused, and building for merchants
We’re a team of enthusiastic, hands-on people committed to building the best scheduling and booking experience for Shopify merchants worldwide.
Contact us →
We’re a team of enthusiastic, hands-on people committed to building the best scheduling and booking experience for Shopify merchants worldwide.
Contact us →
DingDoong is the sound of a ringing doorbell. The app solves the planning and logistics problems behind every order, and we wanted the name to evoke the moment a delivery actually arrives — not the truck, not the route, but the small joy of opening the door to find what you ordered.
A truck isn’t a romantic image, and the sound of one isn’t a pleasant cue. A doorbell is. That’s the feeling we wanted merchants and their customers to associate with the app.
The name is also a promise we make to merchants: that quality service shows up on time, and that our team is just as available — for questions, feedback, and the long tail of features that keep their stores running smoothly.
To be one of the leading logistics and scheduling apps on Shopify, building tools that deliver business success right to our merchants’ doorsteps.
Four principles guide every product decision, every line of code, and every support reply we send.
Every step — install, onboarding, configuration, daily use — should feel easy. If it doesn't, it's a bug for us to fix, not a problem for the merchant to solve.
We're available for questions, feedback, edge-case requests, and everything in between. Real humans, real response times, no chatbot tier in front.
The merchant's business sits at the center of every decision we make — which features ship, which bugs we prioritise, which tradeoffs are worth it.
We build standardised, well-tested features merchants can trust. Then we ship the new ones their customers haven't seen yet — and quietly set the bar.
We’re committed to building the best scheduling and booking features for Shopify merchants — features that grow their revenue and give them a real competitive edge.
We’re a friendly, hands-on bunch from all walks of life, sharing one purpose: deliver success to your doorstep. Most of us are camera-shy — so here are some avatars instead.
Heads up the DingDoong team. A good listener who understands both code and people. Famously calm under pressure.
Drives the DingDoong product roadmap. Tirelessly creative and hands-on — the kind of PO who actually reads every support ticket.
Quick to grasp tricky merchant problems and patient enough to walk anyone through the fix. The friendly face of our support team.
Our most playful teammate. Treats every campaign like a creative project and every typo like a personal style choice.
Speaks fluent Customer.io. Quiet at standups, expressive in pull requests. Insists every bug is a feature in disguise.
Finds bugs faster than he fixes them. A patient debugger and a key reason DingDoong ships reliably every sprint.
Keeps every sprint shipping on time. Equal parts listener, joker, and process whisperer. The team thermostat.
Carries the codebase on his shoulders. Architecture decisions, performance tuning, gnarly edge cases — all his domain.
Designs the polished widgets you see in DingDoong. Sweats the pixel details so merchants don't have to.
Says 'two minutes' but ships beautiful interfaces. Plant enthusiast outside work, CSS enthusiast inside.
Writes the words on the DingDoong site, blog, and product. Pokémon, politics, and Pburrito (in that order).
Try DingDoong free on Shopify - join 8,000+ merchants who trust us with their bookings.