New features that help you stop losing money on peak hours

We know that running a business isn’t just about getting orders out the door - it’s about making sure every single one of those orders is profitable. We’ve heard you loud and clear: staffing up for rush hour costs more, and delivering on holidays is a premium service. So why shouldn't your pricing reflect that?

Today, the DingDoong team is thrilled to announce two highly requested features designed to give you total control over your operational costs during those high-demand moments.

These powerful new tools are exclusive to your plan and are ready to help you protect your bottom line starting today!

⏰ Add Surcharge Per Timeslot

Rush hour just got a whole lot brighter. You can now set an extra fee for specific pickup or delivery hours.

• Why you’ll love it: It’s perfect for covering the cost of extra staffing during lunch rushes, managing "premium" delivery windows, or simply balancing demand during your busiest periods.

• How it works: You select the slots, you set the price. Your customers will see the surcharge clearly applied only to the slots you’ve chosen.

See details: How to add a surcharge for peak hours

⏰ Add Surcharge Per Day

Weekends, holidays, and special events often require extra effort to manage. Now, you can apply a specific fee to any day of the week across all your fulfillment methods - delivery, pickup, and shipping.

• Why you’ll love it: Whether it’s a busy Saturday or a chaotic Valentine's Day, you can ensure your operational costs are covered without changing your base prices.

• How it works: Simply pick the day (or days) and apply the surcharge rule. It’s flexible, automated, and completely under your control.

👉 See the Guide: How to add a surcharge for specific days

These features are live and waiting for you! Don't let another peak hour pass by without maximizing your revenue.

We’re Here to Help! 🤝

Setting up new rules can sometimes be tricky, but you don’t have to do it alone. Our team is standing by to guide you through the setup or provide hands-on support.

Just ping us in the live chat at any time. We’ll support you every step of the way.